• Ebby@lemmy.ssba.com
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    20 hours ago

    If anyone in my household clicked a thumbnail of a video provider through Prime Video on the TV, it would auto-enroll into a limited free trial, then renew as a subscription. There was no notification to the viewer of this behavior, and no authorization/approval from the cardholder.

    My recourse has been to go into an obscure corner of my account to cancel after every erroneous click. (I know of the PIN thing, but that’s a headache for everyone; it should be a pin to purchase, not forced for all users.)