I’m currently locked out of my electricity provider’s payment site. They kept asking me if my name was on the account when I logged in. I would click yes and then it’d ask for a bunch more information. I managed to get around it and get to bill pay. Eventually they locked me out. Now they want me to call them so they can get more data out of me to sell to data brokers, and on principle, I’m not about that, so I just pay by phone like a boomer with my paper bill now.