In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.

In terms of your good customer service experience… I mean, good? I’m glad your experience was better than mine? Mine has been the worst customer experience I’ve ever had with a company and I genuinely went in to this with a high opinion of them.

I don’t know what more to add here, we had different experiences, I’m sharing mine… You’re sharing yours? Different things are different to each other…

Your experience being different to mine doesn’t prove my experience never happened.