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RSS BotMB to Hacker NewsEnglish · 19 hours ago

That Dropped Call with Customer Service? It Was on Purpose

www.theatlantic.com

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That Dropped Call with Customer Service? It Was on Purpose

www.theatlantic.com

RSS BotMB to Hacker NewsEnglish · 19 hours ago
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That Dropped Call With Customer Service? It Was on Purpose.
www.theatlantic.com
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Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.”

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  • Kairos@lemmy.today
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    15 hours ago

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