Reminds me of the pettiness during the aftermath of the class action because of the Nexus 6P battery problems. Google/Fi suddenly lost all records of my support tickets, my having purchased the phone at all, the warranty replacement they’d done, etc.
Fortunately, I keep meticulous records and still had a phone that powered down at 60% battery, so recorded a video of it as evidence and got my payout. Severely tainted my impression of Google/Fi though. Neither the faulty hardware nor the shady practices are surprising at this point.
Reminds me of the pettiness during the aftermath of the class action because of the Nexus 6P battery problems. Google/Fi suddenly lost all records of my support tickets, my having purchased the phone at all, the warranty replacement they’d done, etc.
Fortunately, I keep meticulous records and still had a phone that powered down at 60% battery, so recorded a video of it as evidence and got my payout. Severely tainted my impression of Google/Fi though. Neither the faulty hardware nor the shady practices are surprising at this point.