I’ve spoken to an AI drive thru speaker box at a Checkers. First time I ordered something on the regular menu without any substitutions or anything weird. It was the best drive thru ordering experience I’ve ever had. The AI understood me perfectly and spoke loud and clear without a thick, difficult accent like I usually hear from the staff at that location. The second time, my girlfriend wanted a limited time spicy chicken that was advertised online but not on the menu, and fries with cheese without chili. The AI had no knowledge of the limited time menu item, so I had to revert to regular chicken. The AI also interpreted “fries with cheese” as “chili cheese fries,” and I had to tell the staff to leave out the chili. In essence, it’s great until you try to order something it’s not expecting that a human would be able to handle easily.
i mean humans notoriously fuck up orders all the time at fast food restaurants so the gap isnt that big. similar story to above, there are times where ive seen employees not know about some LTO that was litterally advertised on the window
I’ve spoken to an AI drive thru speaker box at a Checkers. First time I ordered something on the regular menu without any substitutions or anything weird. It was the best drive thru ordering experience I’ve ever had. The AI understood me perfectly and spoke loud and clear without a thick, difficult accent like I usually hear from the staff at that location. The second time, my girlfriend wanted a limited time spicy chicken that was advertised online but not on the menu, and fries with cheese without chili. The AI had no knowledge of the limited time menu item, so I had to revert to regular chicken. The AI also interpreted “fries with cheese” as “chili cheese fries,” and I had to tell the staff to leave out the chili. In essence, it’s great until you try to order something it’s not expecting that a human would be able to handle easily.
so what I take from this is it’s useless nonsense and humans will continue to be better
i mean humans notoriously fuck up orders all the time at fast food restaurants so the gap isnt that big. similar story to above, there are times where ive seen employees not know about some LTO that was litterally advertised on the window