The ACCC has commenced proceedings in the Federal Court against Microsoft Australia and its US-based parent company Microsoft Corporation for allegedly misleading approximately 2.7 million Australian customers when communicating subscription options and price increases, after it integrated its AI assistant, Copilot, into Microsoft 365 plans.
You only found out about keeping the existing plan and price without AI if you started the cancellation process. Microsoft is vying with the telcos for scummiest business practices.
You only found out about keeping the existing plan and price without AI if you started the cancellation process. Microsoft is vying with the telcos for scummiest business practices.