They’re not doing anything that’s violating licenses. I’m happy there’s different options. Having paid support is pretty cool if you’re a school or never ran Linux before. Other users will choose other distros. We should be happy, not tear into each other.
My concern is more oriented toward how capitalization of consumer-facing Linux will look if it proves to be a profitable site of expansion with Windows’ decline in popularity. I don’t care about licenses or the utility of the feature, though I do question its value when there are free options. The support is the more valuable thing, but again I worry about this success given that other distros have communities that serve the same purpose for free with only a little more labour from the user. It’s a good thing this is happening at all, but we should be critical of how it happens.
You have to view this from outside your tech knowledge bubble.
I have friends that are “stuck on windows 10 because fuck windows 11”. I urge them to give Linux a try via Live USB and they’re hesitant to even do that.
The paid support path is there for people that want to try and escape and need the comfort of that safety net. They don’t feel comfortable trying to figure out even where to search for information. And if they’ve gotten that far, having various instructions for different distros can make things confusing because they probably did a generic “my issue, linux” search or just did a “my issue” search and are seeing cryptic answers, including Mac and windows. If somebody needs that paid safety net, ZorinOS for an existing machine is great, System76/PopOS for something new.
If there is something that provides value (customer support or even the OS equivalent of a hat cosmetic) to the user, I have no concerns at all with that being sold. If that optional value could easily be done yourself with effort, those of us that know how to put in that effort ,are willing to put in the effort, or not afraid of the effort when unknown, will continue to do so. Those of us who don’t match those criteria at least have an option.
They’re not doing anything that’s violating licenses. I’m happy there’s different options. Having paid support is pretty cool if you’re a school or never ran Linux before. Other users will choose other distros. We should be happy, not tear into each other.
My concern is more oriented toward how capitalization of consumer-facing Linux will look if it proves to be a profitable site of expansion with Windows’ decline in popularity. I don’t care about licenses or the utility of the feature, though I do question its value when there are free options. The support is the more valuable thing, but again I worry about this success given that other distros have communities that serve the same purpose for free with only a little more labour from the user. It’s a good thing this is happening at all, but we should be critical of how it happens.
You have to view this from outside your tech knowledge bubble.
I have friends that are “stuck on windows 10 because fuck windows 11”. I urge them to give Linux a try via Live USB and they’re hesitant to even do that.
The paid support path is there for people that want to try and escape and need the comfort of that safety net. They don’t feel comfortable trying to figure out even where to search for information. And if they’ve gotten that far, having various instructions for different distros can make things confusing because they probably did a generic “my issue, linux” search or just did a “my issue” search and are seeing cryptic answers, including Mac and windows. If somebody needs that paid safety net, ZorinOS for an existing machine is great, System76/PopOS for something new.
If there is something that provides value (customer support or even the OS equivalent of a hat cosmetic) to the user, I have no concerns at all with that being sold. If that optional value could easily be done yourself with effort, those of us that know how to put in that effort ,are willing to put in the effort, or not afraid of the effort when unknown, will continue to do so. Those of us who don’t match those criteria at least have an option.