Yes, you want the dispute separate ASAP. But you also want eyes on it and in a place you can do something about it ASAP. What you don’t want is a victim stuck in a bathroom with danger between them and help.
You want it in the hallway because you can monitor the hallway, you’re not waiting for the neighbors to report it to you if it spills out there. It’s not your employee’s word vs theirs like it will be if you have to push your way into that bathroom. Hotels aren’t thinking of customer satisfaction or cleaners’ inconvenience over their liability once a situation gets to this point.
If the hallway is the only egress, that’s where they’ll flee. And for many of your lower tier disputes, someone going into the hall will be the end of it.
As to the door breaking, that’s kinda my point. You replace wooden doors with more fragile and expensive glass doors so that you can charge the guests when they inevitably break the doors.
Yes, you want the dispute separate ASAP. But you also want eyes on it and in a place you can do something about it ASAP. What you don’t want is a victim stuck in a bathroom with danger between them and help.
You want it in the hallway because you can monitor the hallway, you’re not waiting for the neighbors to report it to you if it spills out there. It’s not your employee’s word vs theirs like it will be if you have to push your way into that bathroom. Hotels aren’t thinking of customer satisfaction or cleaners’ inconvenience over their liability once a situation gets to this point.
If the hallway is the only egress, that’s where they’ll flee. And for many of your lower tier disputes, someone going into the hall will be the end of it.
As to the door breaking, that’s kinda my point. You replace wooden doors with more fragile and expensive glass doors so that you can charge the guests when they inevitably break the doors.