At Waymo, our mission is to be the world’s most trusted driver. We know trust is built through consistent behavior over time—earned through every mile we drive and every interaction we have with the community. This past Saturday, as a widespread PG&E outage cut power to nearly one-third of San Francisco, our service was put to the test. With power now restored, we want to share an account of our operations during the outage and how we are evolving to better serve the city.
I wish more post-mortems were as focused on information and self-criticism as this.