I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

  • tomjuggler@lemmy.world
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    14 days ago

    Boilerplate code (the stuff you usually have to copy anyway from GitHub) and summarising long boring articles. That’s the use case for me. Other than that I agree - and having done AI service agent coding myself for fun I can seriously say that I would not trust it to run a business service without a human in the loop