• Alexa users who are Amazon Prime members are reportedly being automatically upgraded to Alexa Plus.
  • Users who have been upgraded can revert to the old Alexa by saying, “Alexa, exit Alexa Plus.”
  • One user claims that they were “flooded with ads” after downgrading back to Alexa.
  • null@piefed.nullspace.lol
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    1 day ago

    I mean, do you have any examples of companies trying to pull this? Where they automigrate one base of users to another tier of whatever it may be, and then successfully pretend it was organic growth?

    I’ve worked in many corporate settings where projects have to show their results and that sort of thing would never make it past the middlest manager.

    • verdi@feddit.org
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      20 hours ago

      Microslop and automigration to the copilot containing 365 sub rather than the default lower priced sub.

      • null@piefed.nullspace.lol
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        14 hours ago

        They automatically moved customers to a tier that cost them more money than it did for them previously?

            • verdi@feddit.org
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              14 hours ago

              Last year, anyone that had the base tier office 365 got automigrated for the tier including copilot. No one in my circle uses 365 anymore after that, I bought office LTSC 2024 licenses for all on the grey market and Microslop just lost thousands of € yearly in revenue. It’s my contribution in the war against Microslop.

                  • null@piefed.nullspace.lol
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                    14 hours ago

                    I’m not seeing where they got the option to opt out and switch back to the tier they were on?

                    Also how much more is Alexa Plus than the original version users were on?

    • halcyoncmdr@lemmy.world
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      1 day ago

      You’re talking internal accountability. That doesn’t apply at this scale.

      The accountability here is to shareholders. And they don’t care about why, just quarterly profits and growth.