Had to call up a company and their hold music was Metallica’s Enter Sandman. I liked that. Got all the way to the final chorus before I got to the person I needed to talk to. What I find pretty interesting is that the wait time was briefly interrupted by someone picking up, but when they put me back on hold the music picked up where it left off instead of starting from the beginning.
Wouldn’t they likely have the same source for all lines on hold? I doubt each line that is on hold has its own hold music.
I believe so! The ones that have actual music would work like a very small radio station.
It’s kind of interesting to think about how it might affect royalty costs. The start of Enter Sandman is so recognizable, it might actually cost them more to restart it!