Yeah, Spotify sucks for many reasons, the ones mentioned not being the least.

Some while ago I returned back to classic MP3 radio streams, grey-area streaming workarounds and occasionally sailing the high seas again.
And instead of throwing my money at Spotify (which then doesn’t give it to the artists I listen to), I make sure to support the bands directly.
Go to concerts, buy merch, support promising projects on e.g. Startnext.

Win-Win-Win-scenario:
I get my music, artists get more money, and the creedy corporate music structures around Spotify are not supported any more.

I also guess that no human being has been involved in suspending the account, just common-sense-lacking AIs doing automated tasks and classifying people as imposters of themselves. Might be the beginning of some really Kafka-level stuff for Neal trying to set that right again, depending on the mood of the complaint-processing AIs… :-)

This is at the same time hilarious and puzzling. I mean, Meta has urged users to use their real name for years and Neil does just that and gets apparently shut down now because he not only acts as himself but is named as himself on top of that!!1!