More than half of Americans reported receiving at least one scam call per day in 2024. To combat the rise of sophisticated conversational scams that deceive victims over the course of a phone call, we introduced Scam Detection late last year to U.S.-based English-speaking Phone by Google public beta users on Pixel phones.
We use AI models processed on-device to analyze conversations in real-time and warn users of potential scams. If a caller, for example, tries to get you to provide payment via gift cards to complete a delivery, Scam Detection will alert you through audio and haptic notifications and display a warning on your phone that the call may be a scam.
I know I’ll be downvoted into oblivion as I can hardly believe I’ve formed this opinion myself, but tbh this is a good application for some of this AI tech.
Anecdotally, a friend of mine grew up well-off; from an immigrant family but their parents were educated and in a lucrative profession so he always went to private schools etc. Fast forward to about 10 years after all the kids moved out; the parents had divorced amicably and his mom had a sizeable retirement along with the payout she had from the divorce. In the 7 figures - she never had to worry about money.
Anywho, mom ran into some medical issues so the kids had to get involved with her finances again, as she couldn’t do it herself. Turns out that over the course of months or years, mom had been getting scammed to the tune of tens of thousands of dollars at a time, to the point where she had actually taken out a mortgage on the home she previously owned outright. They’re still sorting things out but the number he has tossed out in the past is ~$1.4M that got wired overseas and is just… gone now.
So yes, I probably won’t turn this feature on myself, but for the tens of millions of uneducated and inept people out there, this could genuinely make a difference in avoiding some catastrophic outcomes. It certainly isn’t a perfect solution, but I suspect my friend would rate it as much better than nothing, and I would argue that this falls short of being “strictly evil”.
This AI tech, smat-home, cloud compute etc would all be amazing if we could trust that it wasn’t built to harvest us.
We, the people, have become the Commons.
I agree this feature enabled by default so people tech literate enough can just turn it off would be great for several people I know, just not from Google.
Yeah Google claims it’s not recording, storing or being sent the conversations or sharing them with anyone, and that this is all done ‘on-device’.
The thing is, I don’t trust them. At all.
Maybe the terms and conditions will silently change. Maybe their definitions of “recording” and “save” will change. Maybe they’re blatantly lying and are willing to pay a fine if they get caught.
Google’s whole business model is harvesting and selling people’s data, so I have to assume the worst intentions.
They could also spy on you without providing this feature at all. I get not trusting Google, and you shouldn’t be using a Google Pixel in that case. But in the event that you are using a Google Pixel, this optional feature is only a positive. If Pixels spy on you, then they are doing it with this or without it.
I took my dad for cancer radiation treatment. While in the waiting room, this little old lady came in. I saw her struggling to remove a necklace and offered to help. She had really tangled herself in it trying to get it on (definitely in a “chemo brain” mind fog).
She answered her phone, and I heard a very obvious scam on the other line. I tried telling her, and at first she tried to explain to me that I was wrong, it was some kind helpful people. I took the phone from her and confirmed it was a scam. I told the staff at the clinic but that was about all I figured I could do.
This Ai maybe could have helped. Maybe.
Chemo and alzheimer patients and their families are targets for that reason. Privacy was already a joke before DOGE copied it all off for Elmos Next Reich
My usernote for you contains the phrase “privacy-illiterate”, but this is a good take, assuming data isnt sent back. You’ve been upgraded, lol