• HornedMeatBeast@lemmy.world
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        3 days ago

        My father did this.

        I was giving him a PC tutorial and I asked him to turn off the PC and he turned off the monitor.

        One of my users locked her Windows session and then signed in again, there, I rebooted.

        • Zorsith@lemmy.blahaj.zone
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          3 days ago

          groan

          We’re about to have a generation of people become adults who never had to connect a dvd player or cable box or whatever to a TV, because the smart tv was the actual video source. Turning off the monitor and not the computer is going to be so common now…

        • Spaniard@lemmy.world
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          3 days ago

          One of my users locked her Windows session and then signed in again, there, I rebooted.

          Not bad, some people these days don’t know to lock the windows session.

        • Cenzorrll@lemmy.world
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          2 days ago

          I told my kid he needed to turn off his computer at night when he’s done. He said “ugh…I always do”. Then proceeded to lock it as if proving me wrong.

      • HornedMeatBeast@lemmy.world
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        3 days ago

        At a previous job, I was not doing IT support but another role and I noticed a coworker had a red dot on the Windows Update status bar icon.

        Told him I don’t think I have seen that before, normally it is orange.

        So he tells me that he is trying to see how long he can keep it going before something happens. I recommended against this, and also I normally recommend against using the desktop to store files. The laptop goes up in flames, so do your files. We have OneDrive for business, I know people hate it, but at least your stuff is… relatively safe. Backed up at least with version history.

        A few weeks later I was chatting to someone else who sometimes shared my desk, and somehow I mentioned this encounter. A while later, his manager sitting ahead of us is on a phone call and we hear he is getting upset. He hangs up and turns around, tells us.

        Him and one sales guy had spent hours on some proposals, worked out all the values and timings and it’s gone. All that work gone. His laptop rebooted because Windows updates.

        He mentions who… it is the same guy. I tell him I was just telling my desk buddy about him and how he intentionally left his laptop running for months to see what Windows Update would do and clearly he did not take my advice about rebooting and using OneDrive.

        The rest of the day… this guy did not stop. Every 30 minutes or so he’d just go “All that work, gone. Why?”

        We’d be walking to get lunch, talking about other things and again he’d just switch back to that and turn gloomy again.

        • lagoon8622@sh.itjust.works
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          2 days ago

          I mean… I don’t doubt this happens. But, even though I hate Windows with the fire of a thousand suns and don’t use it, this is what Group Policy is for

          • HornedMeatBeast@lemmy.world
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            2 days ago

            I don’t know how our IT system was set up, I had no access to poke around.

            But I think it was a bit relaxed, we knew some users were downloading movies in certain office locations. Told to stop rather than clamping down.

            So I think everyone was just left to deal with the update schedule themselves because there were maybe… 2 or 3 desktops in the entire office. Everyone was on laptops and didn’t leave them running overnight.

    • LifeInMultipleChoice@lemmy.world
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      2 days ago

      Had a company tell us we needed to get our ticket numbers up, but we didn’t have any open tickets to close. We were told users shouldn’t have their machines up for more than 5 days without a restart because updates and such were pushed and w.e bs reasons. Just started running reports for uptime and had each tech ping 10 users and tell them to restart or kick off a restart if the machine had no logged on users on it. Poof 150 extra tickets a week from our office. When there is 75,000+ computers on the network… There are always computers that haven’t been restarted in a week.

      Only job I’ve ever had to create busy work at. And it was solely because they forced a return to office, so instead of supporting 60,000 employees we were small groups supporting far less (maybe 100 in my building).

      Horribly inefficient