• loudwhisper@infosec.pub
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    2 days ago

    How would you explain it in a way that is both nontechnical, accurate and differentiates yourself from all the other companies that are not doing something even remotely similar? I am asking genuinely because from the perspective of a user that decided to trust the company, zero-access is functionally much closer to e2ee than it is to “regular services”, which is the alternative.

    • DreamlandLividity@lemmy.world
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      1 day ago

      The easiest is to explain the consequence.

      We can’t access your chat history retroactively, but we can start wiretapping your future chats.

      If that is too honest for you, then just explain the data is encrypted after the LLM reads them instead of using technical terms like zero access.