C’mon! Ask it anything!

Even if this turns out to be true, Microsoft has a pretty clear track record that any walkback will be temporary and purely for PR optics.

Years ago, a streamer called John Bull introduced his concept of trust thermocline, to explain why businesses get away with abusive practices for a long time, but then something small makes lots of customers leave.

That makes sense for me: customers might not always act on what they perceive as corporate abuse, but they aren’t blind, nor amnesic. They see it and remember. And all those small instances of abuse pile up, until the customer says “that’s the straw breaking the camel’s back” and gets out.

I think Microsoft might have just reached such thermocline.

Too late I already switched and I am actively being obnoxious about it to anyone who will listen. Already got half a dozen friends to switch too. Fuck you Microsoft.