• Boozilla@lemmy.world
    link
    fedilink
    arrow-up
    4
    ·
    1 year ago

    Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it’s my understanding many health insurers still pull this shit. They don’t care if it’s legal or not. Enforcement is lazy and fines are cheaper than medical claims.

    Obviously this is in the USA.

  • rtxn@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    edit-2
    1 year ago

    Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.

    I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.

    • V4uban@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      As weird as it may seem, this might be a good argument in favor of Pascal. I despised learning it at uni, as it seems worthless, but is seems that it can still handle business-critical software for 20 years.

    • Tar_alcaran@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.

      If you worked at not-the-main-location, you couldn’t do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.

      This was 2005. And yes, it broke every month with an odd number of days.

    • SSTF@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      downtime

      minimal retraining

      I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.

      Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.

  • esadatari@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    1 year ago

    i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.

    well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.

    all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.

    so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS

  • shadesdk@lemmy.ml
    link
    fedilink
    arrow-up
    2
    ·
    edit-2
    1 year ago

    The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.

    • esadatari@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      eh DHCP isn’t really important right? obviously if it hasn’t changed since the 80’s why would you need to reboot your server.

      what are vulnerabilities?

    • Tar_alcaran@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      The contractor I worked for was run by a man who used to say “if the contract says they’ll blow up the contractor on delivery, we’re putting in a bid and solve the problem later”

    • drphungky@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      I worked in government contracting (and government, for that matter) for years and that blows my mind. I can’t remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there’s some agency that somehow lets people get away with fraud.

      Also, if that cost the government money, there’s a chance you could report that after the fact and make some money.

  • FireRetardant@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    edit-2
    1 year ago

    1-800-got-junk? doesn’t care at all about its environmental impact. No sorting what so ever happens to what goes on their trucks it all goes to landfills. All the ads will say they recycle and that they repurpose old furniture but I was threatened with being fired when I recommended donating antiques instead of dumping a load of furniture.

    More jobs and more profits comes before anything else in that company, including employee health and safety. Several times I was told to enter spaces we werent trained for (attics and crawl spaces) and carry waste I legally couldn’t transport (human/organic wastes and the laws states the driver is fined, not the company). One guy injured his shoulder during an attic job and was told to finish the shift or lose his job. Absoulte scum of a company with very sleazy management and possibly the labour board in their pocket as they kept “losing the files” when I tried to file a report with buddy’s shoulder (he was hesistant to report for fear of losing his job).

    • Mugmoor@lemmy.dbzer0.com
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      I’ve had a few friends work for them out in Montreal, and their parent company (2 Men and a Truck). According to them it’s a mob-operated business.

      • Thwompthwomp@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        Oh no! I had a great experience with 2 men and a truck when I he used them! No idea it was associated with the 1 800 junk folks

  • pureness@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered “obsolete” by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was “too old”. it was at this point in my customer interaction, that we recommend a repair shop down the road that isn’t held at gunpoint by apple ;)

  • tvbusy@lemmy.dbzer0.com
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    I worked as software engineer and my boss tolerated me going to office at 2pm and leave at 9pm. It’s against company policy, certainly, but no one talked about it. It still is my most productive and happy time.

    • rmuk@feddit.uk
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      I’m changing jobs at the moment. I accepted a position at a UK office of an American company which I was a perfect fit for but they wouldn’t tolerate remote working or flexitime. A few days after, I was offered a job at a UK company offering 80% remote work and very generous flexi but for £5000/year less. I let the American company know I wouldn’t be starting with them after all. Honestly, it this day and age flexible hours and such aren’t a big ask for most information workers and work-life life balance is too important.

  • Whitebrow@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.

  • Ace_of_spades@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    Worked at a globally popular fast food francise many years ago. They had collection boxes for a charity that they raised money for. None of the money went to that charity, but was divided between owners and managers.

  • TechyDad@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    I worked for a pretty popular magazine back in the late 90’s. One day near the beginning/middle of 2000, we were all called down to the bullpen for a last minute meeting by management and marketing. (That’s never a good sign.)

    We were told that we have a great product with amazing writing, but marketing doesn’t know how to sell it so they’re closing us down. Instead, we went online only. I was the web developer so I survived the firings.

    So then we figured that we were set because our website produced more content and had more traffic than any of the company’s other websites. However, in March of 2001, we had another emergency meeting. Again, we were told our content was great, but the company was going in another direction. Instead of producing our own content, the company was going to just repost other sites’ content. I and everyone else in my team were let go.

    Needless to say, the whole “we’ll just repost what other people posted” plan didn’t go so well. Last time I checked, the company wasn’t doing very well at all.

  • LucasWaffyWaf@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    Anybody knows that one waterfall attraction in the Southeast US? The one that advertises bloody everywhere? Waterfall is pumped during the dry seasons, otherwise there’d be nothing to see. Lots of the formations are fake, and the Cactus and Candle formation was either moved from a different spot in the cave, or is from a different cave in New Mexico. Management doesn’t want people to know that, but fuck 'em.

  • FrankTheHealer@lemmy.ml
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    Worked support for an electricity supplier. I was able to see a frightening amount of info about the customers. Even past ones who had moved elsewhere.

    We also kept notes about each call, email, web or app chat. So if you were an asshole in the past, everyone will know going forward.

    Also fuck landlords and landladies etc. More often than not, they were shitty to deal with.

    Also we would often use Google Maps and Streetview to see what your house looked like. We also had pictures of the inside because the installation techs took pictures to confirm that works were completed as specified.

    Alll of this was available to us for any reason, at any time with no oversight. And none of it was encrypted. There was also government websites in use up to 2020 that required internet explorer to use and had passwords as trivial as ‘Password1’.

    I left that job because the pay was lousy and the stress was pretty full on. I respected a lot of people that worked there. Both higher ups and people who came after me. But fuck was there a lot of potential for bad actors or like stalkers etc to mess with your info.

    I would reccomend to everyone. Please use password managers. Especially decent open source ones like Bitwarden. Take note of every piece of info that you give a company. From your phone number, address, email etc to even when you contacted them. Also try to not have your home look like an abandoned hovel on Streetview lol. Easier said than done I know. But it may affect your dealings with support people that you need help from. And lastly, please dont use Password1 as a login. Ever. Like please.

  • ChickenLadyLovesLife@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    I used to work for a cable company whose name rhymes with “bombast”. They offer a wifi service whose name is a derivation of the word “infinity”. Most of the hotspots for this wifi service are provided by the Bombast wireless routers that cable customers have in their homes. So if you’re a Bombast customer, you’re helping to pay the electrical bill and giving up bandwidth in order to provide Infinity wifi.

    Another fun Bombast story: the founder, a man who always wore a bowtie, died a few years ago. At a memorial service in his honor, a number of vice presidents and other executives (including my boss at the time) wore bowties. Everyone who wore a bowtie to the service was fired within a week.

    • Flax@feddit.uk
      link
      fedilink
      English
      arrow-up
      1
      ·
      2 months ago

      BT does the same exact thing in the UK lol. I thought it was common knowledge