• catloaf@lemm.ee
    link
    fedilink
    English
    arrow-up
    84
    arrow-down
    13
    ·
    23 hours ago

    This sounds accurate based on the user reports. They’re not bricking anything, they just make you do manual registration if you use third party toner.

    • suburban_hillbilly@lemmy.ml
      link
      fedilink
      English
      arrow-up
      101
      arrow-down
      20
      ·
      23 hours ago

      …they just make you do manual registration if you use third party toner

      Man, if only we had a word for disabling critical features in this way.

      • catloaf@lemm.ee
        link
        fedilink
        English
        arrow-up
        119
        arrow-down
        8
        ·
        23 hours ago

        If there is one, it’s not “bricking”, because it still functions as a printer.

          • Mac@mander.xyz
            link
            fedilink
            English
            arrow-up
            11
            arrow-down
            1
            ·
            18 hours ago

            Standardized word meanings being recognized and adhered to really brings me joy.
            I don’t like that meanings change over time.

            • Cocodapuf@lemmy.world
              link
              fedilink
              English
              arrow-up
              4
              arrow-down
              1
              ·
              7 hours ago

              Oh man, I have bad news for you about living languages…

              But no, I know what you mean, I don’t like it either.

              • corsicanguppy@lemmy.ca
                link
                fedilink
                English
                arrow-up
                2
                arrow-down
                2
                ·
                edit-2
                7 hours ago

                bad news for you about living languages…

                Is it “the good ones, like French, gate-keep changes to prevent capricious drift by vapid Instagram whores, and the others are ‘literally’[sic] English”?

            • BossDj@lemm.ee
              link
              fedilink
              English
              arrow-up
              19
              ·
              18 hours ago

              “my account got hacked”

              No, you gave someone your information they used to log in.

        • bane_killgrind@slrpnk.net
          link
          fedilink
          English
          arrow-up
          7
          arrow-down
          3
          ·
          17 hours ago

          So on one hand, yes. On the other hand, there are tasks that are onerous to non technicians.

          If you asked me to do it manually, sure. I’ve interacted with a bunch of software, understand measurement systems, done some programming etc.

          My wife on the other hand… There’s no overlap between ecology or life sciences in this task. Outside her ability.

    • Blue_Morpho@lemmy.world
      link
      fedilink
      English
      arrow-up
      40
      ·
      23 hours ago

      Which is weird because one of Rossman’s sources claimed that they were on the phone with Brother, asked how to do manual registration, and were told it couldn’t be done unless a genuine Brother toner cartridge was installed.

      • LastYearsIrritant@sopuli.xyz
        link
        fedilink
        English
        arrow-up
        6
        arrow-down
        1
        ·
        9 hours ago

        Customer service reps have almost the same information that a customer would have. The only difference is they have a few more tools available to them.

        Asking policy questions or anything at this level would likely get no useful info.

      • bane_killgrind@slrpnk.net
        link
        fedilink
        English
        arrow-up
        11
        arrow-down
        1
        ·
        17 hours ago

        Maybe support agent was being lazy, or ignorant.

        The portal the agents use should be able to bring up internal info via keywords like “colour registration”

      • catloaf@lemm.ee
        link
        fedilink
        English
        arrow-up
        26
        arrow-down
        3
        ·
        22 hours ago

        That person was just plain wrong. The same source showed the manual registration sheets under their reddit post.

      • catloaf@lemm.ee
        link
        fedilink
        English
        arrow-up
        7
        ·
        22 hours ago

        The links are in the article.

        I don’t know the specific process, but usually it’s printing a registration page and then entering the offsets on the printer’s control panel.