In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

  • Bakkoda@lemmy.zip
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    8 hours ago

    As soon as you can have a president tell people news is fake because he doesn’t like it, words have no meaning and this is the result of interpretation in an authoritarian environment. The customer or end user has no recourse and there’s is no loyalty or trust with the brand.

    • nomylous@lemmy.today
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      7 hours ago

      I agree with the sentiment but this definitely didn’t begin with Dump. We’ve been getting increasingly fucked by corpos for decades, Cheeto is just the most recent.

      • Bakkoda@lemmy.zip
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        5 hours ago

        It’s the most blatant bullshit, not just the most recent. It’s past the point where it should be believable. Passing it off as “just the most recent” feels very both sides to me but maybe that’s just how I’m reading it.

      • prole@lemmy.blahaj.zone
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        6 hours ago

        Yeah, but Democrats were at least doing things like creating the Consumer Protection Bureau (which Trump has since killed)