911 is the emergency number here in Canada if you’re unfamiliar. 112, 999, etc if you’re elsewhere IIRC.


Do you remember the first time you had to use it?

What were you thinking, feeling?


First time I had to use it in earnest I was working front end at a post office and there was a random guy doing maintenance behind me in the back area of the office. Barely said a word to him, he barely said a word to me. I was fairly busy and he seemed kinda gruff.

Bit later all of a sudden he taps me on the shoulder pretty aggressively, I turned and was getting ready to give him some not-polite words about touching me like that and how he better not damn well do that again but I stopped when I saw the look on his face.

He just says, “call 911.”

I look blankly at him, getting some mental whiplash, and just dumbly go, “what?”

Him, “I’m having a fucking heart-attack, CALL 911!”

That got through so I called them, gave them the info. He went back into the office and laid down.

I was a bit in shock myself and just looked at the customers in line in front of me and said to the woman, “he’s having a heart attack, sorry.”

Honestly think I could’ve handled the situation better, at least gone back and been more empathetic but I was caught between him, customers, and making sure I was visible so I could wave the paramedics to where they needed to go.

The post office there was tucked into the back corner and most of the store didn’t even know about it until I told them later that day.

Never heard anything after, no clue if the guy survived, or not. Didn’t see him again either way.


You?

  • Fondots@lemmy.world
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    3 hours ago

    These days at least some voice assistants can do it, I’ve gotten 911 calls that way. Might depend on the phone and software version.

    Also fall or accident detections from someone dropping their phones.

    And some phones have a setting where it’ll initiate a 911 call if you press the power button 5 times or something like that.

    Always a good idea to take a few minutes to go through your phones settings to see which of these features you have turned on and whether you actually should have those turned on. You wouldn’t believe the amount of butt dials we get.

    Also a reminder that deactivated phones without service can still call 911, a lot of people give their old phones to little kids to play with and we get a lot of calls that way. And little kids sometimes say some wild stuff, so you might just get fire engines showing up at your house because a kid said some magic words and we have to err on the side of caution.

    And since I’m on that topic now, every agency varies a bit. Until fairly recently where I work, we could ignore most butt dials if we didn’t hear anything suspicious, but they recently changed that policy, so now as long as we have a decent location ping from your phone, we’re dispatching officers to all of them and have to call them back. I don’t think most of our departments put a whole lot of effort into trying to track people down, mostly they drive through the neighborhood looking for anything suspicious, and maybe try calling back themselves, but it’s still kind of a waste of time in most cases.

    At my agency though, if you call accidentally but stay on the line and confirm there’s no emergency, we can still ignore it as long as we don’t hear anything suspicious going on. The second you hang up though without making contact, we have to enter the call, and try calling you back.

    Protip- if we call you back, you don’t really have to answer or answer any questions if you do. But if you answer we have to try to verify your location, and if you give us that, a cops may still gonna come knocking at your door even if we tell them you said there was no emergency. Some cops and departments will take it at face value and disregard from there but it’s out of our hands at that point.

    You’re not gonna get in trouble for an accidental call, it’s not a big deal, I get dozens, maybe hundreds of them every day. But if you want to avoid the aggravation, either stay on the line or ignore any incoming calls.

    Again, those policies will vary a bit from one agency to another, I can only speak for where I work.

    • the power button emergency mode is soo useless to me, I’ve only ever accedentaly used it and i can’t turn it off on a Samsung device only change it from 112 to 911 to hopefully have it not call an emergency number in my country.