• kamen@lemmy.world
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    56 minutes ago

    So they don’t have the resources to check returned goods or what? Or they simply don’t care enough?

  • hereiamagain@sh.itjust.works
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    1 hour ago

    My headlight connector got a little melty, just enough to get loose and stop working, just wore out I suppose.

    I bought one on Amazon, along with new bulbs, installed it, and within an hour the new connector had catastrophically melted and shorted out enough to blow the fuse.

    I should’ve known, the wire felt cheap, copper clad aluminum. But I thought it would be fine, it’s just a headlight 🤷‍♂️

    Now I’ve got a replacement from the local auto parts. So far so good.

    • BanMe@lemmy.world
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      47 minutes ago

      Oh god yeah, so many LED grow lamps and LED drivers that melted or burned out well below their rated amperage. Leaves one to wonder if an entire house is worth saving $10.

  • chiliedogg@lemmy.world
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    2 hours ago

    I stopped ordering tech on Amazon when I got a fraud twice in a month on back-to-back orders a few years back.

    First was a laptop that wouldn’t start. I looked at the bottom and the scewes were mostly stripped, and once I got them out most of the components had been removed from the boards.

    Second was a Spyder color calibrator. What I got instead was a iPhone 4 screen protector with a sticker slapped on with the UPC for what I’d ordered. When I tried returning it, they gave me flack for slap-tagging a return, but I was able to escalate in that case.

    • Raiderkev@lemmy.world
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      38 minutes ago

      Yeah, if it’s not made by Amazon and sold by them, I typically won’t buy it. All the other stuff is just marked up stuff from AliExpress and temu.

    • indyradio@kafeneio.social
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      2 hours ago

      @chiliedogg @themachinestops
      Amazon will consistently facilitate fraud. I had sworn I would not order from them, but it seemed there was an exceptional deal on a certain type of tortilla.
      There were supposed to be 12 bags of tortillas, but there were only 10.
      I read there guidelines, and there is absolutely no recourse for something like this. I opened the box, now it’s mine.

      I had decided quite firmly I wouldn’t deal with them, and it was a serious mistake when I did.

  • SaveTheTuaHawk@lemmy.ca
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    3 hours ago

    I buy and maintain about $20K of computer equipment a year for my lab. We learned around 2020 Amazon is a nest of scammers, from the suppliers to the delivery people.

    There has been a significant resurgence of local computer supply retail because millions have been ripped off and only now buy in person.

    • lightnsfw@reddthat.com
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      2 hours ago

      Yeah, I got burned on some hard drives in like 2018 and won’t use them again. They took no action when I reported the issue with the seller. Thankfully I have a microcenter close enough that I can source most of what I need there.

  • skisnow@lemmy.ca
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    6 hours ago

    It’s sickening how little Amazon seem to give a fuck about this. They could easily tighten up their vetting of sellers, but heaven fucking forbid they only report a $50,000,000,000 profit this year instead of $50,003,000,000.

    • UnderpantsWeevil@lemmy.world
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      2 hours ago

      They’ve invested extensively in automating their supply chain to the point that humans aren’t looking inside these boxes anymore. And as customer support is increasingly replaced with AI, the ability to flag and report businesses for fraud has erodes even as the businesses themselves have grown more sophisticated in duping Amazon anti-fraud systems.

      The quest to remove every actual thinking human from the inside of your business results in humans outside of your business exploiting the blind spots to the hilt.

      • veni_vedi_veni@lemmy.world
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        6 minutes ago

        CEOs are probably hedging on LLMs adapting faster to scammers then video versa, however unless they make a fundamental breakthrough like what transformers did, adding more parameters to the model ain’t gonna do it.

        We are reaching a convergence of accuracy, and once a critical mass of investors realize it, this whole thing implodes. Demand for AI tech will plummet, and all these asshole companies will have to backpedal. Maybe not Amazon, but the small cap companies fo sure

  • Ydna@lemmy.world
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    6 hours ago

    Buying electronics from Amazon is really rolling the dice. I’ve received so many inadvertent open box returns… it’s just a matter of time before you get burned.

    • winkerjadams@lemmy.dbzer0.com
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      5 hours ago

      Newegg is also shit and so is bestbuy. I don’t have a microcenter near me. What else is there? I guess buying direct. Is there anything I’m missing?

      • suicidaleggroll@lemmy.world
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        20 minutes ago

        Depends on what you’re buying. Wiredzone and Provantage are solid for enterprise/workstation gear, and for anything storage or camera related B&H is my go-to.

  • JordanZ@lemmy.world
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    10 hours ago

    I bought ram from Amazon some time ago and somebody had done a sticker swap and returned. The ram sticks in the package matched the box according to all the stickers but the kit registered in software was a lower end set with different part/serial numbers than the stickers/box. The funny part was when I bought it the price difference was only like $5 but about a year or so earlier it was closer to an $80 difference.

    • slappyfuck@lemmy.ca
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      8 hours ago

      Is amazon not a good supplier anymore? I still order stuff from them occasionally and always get what I need.

      • RamRabbit@lemmy.world
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        2 hours ago

        There is very little quality control. Amazon mixes supply from different sellers, so bad actors often supply garbage into legitimate listings.

      • lechekaflan@lemmy.world
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        2 hours ago

        Amazon is a platform for different kinds of vendors. Of course there’s the scam artists who do the bait-and-switch.

  • AlecSadler@lemmy.blahaj.zone
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    15 hours ago

    I ordered 2x32GB DDR5 on Amazon two years ago and received 1x32 and 1x8 in the same package.

    Luckily they replaced it for me completely, still wild. Can only imagine it’s going to get worse.

      • KiloGex@lemmy.world
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        3 hours ago

        Working for a small business, Amazon has absolutely allowed for the collapse of local retail. But let’s be real, people put local retail out of business. People chose convenience over community. They’d rather have it delivered to their door, or to their trunk, instead of actually taking the time to walk into a store that’s not a Target or Walmart.

      • k0e3@lemmy.ca
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        5 hours ago

        I personally believe the platform provider needs to be accountable because they take a cut for the convenience and safety of the transaction.

      • mill_city@lemmy.zip
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        14 hours ago

        I think, if the seller used Amazon shipping, it’s not actually the seller’s fault. Doesn’t Amazon pool all items from the same SKU together from all sellers and ship whatever they can get to the buyer the fastest/cheapest?

        • A_Random_Idiot@lemmy.world
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          13 hours ago

          Yes. If you sell on amazon, and have amazon fulfill the shipping… you ship your stuff to amazon, and its just put in teh big pool with all the other items of the same kind.

          Even returns get put back into the pool.

          its the absolute most pants on head stupid fucking way possible to manage inventory to the point that shit like this seems almost intentionally designed for rather than a consequence of.

          Which is why anytime you order anything from amazon, you should record the entire box to show its untampered with, then film the entireity of the opening and confirming everything inside is actually inside.

          THere was a famous case of a guy who bought a 10 thousand dollar camera and got a box of rocks, and amazon sent him a replacement and got a box of bricks, before finally getting the camera on the 3rd try… I think recording his second opening saved him from having amazon call him a scammer.

          • KiloGex@lemmy.world
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            3 hours ago

            My boss used to sell on Amazon, until one time they royally screwed him over using this method. He had a product where he was given exclusive online rights to sell. Somehow it disappeared in the Amazon warehouse, but at least they provided a refund. Less than a week later, the same product showed up back on Amazon under a first time seller.

  • immobile7801@piefed.social
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    21 hours ago

    Its amazon, just return it. That’s really the only good thing about amazon anymore, easy returns.

    • A_Random_Idiot@lemmy.world
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      13 hours ago

      amazon has been getting less generous with the returns for years now.

      Especially if you have more than a few returns per year.

    • OctopusNemeses@lemmy.world
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      18 hours ago

      Not really anymore for me. A few times this past year they snuck in the return shipping cost at about $10-$15 USD. The page showed the cost refunded then added back. I don’t know but it fooled me.

      With this hardware shortage insanity, I won’t be surprised if they get more aggressive with return shipping fees.

      • roofuskit@lemmy.world
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        15 hours ago

        Return shipping fees? I’m guessing you live somewhere rural? Here we just drop it at a local store.

    • CheeseNoodle@lemmy.world
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      20 hours ago

      Except in the UK for some reason where you can email and message them for months and pay your own damn return shipping and get fucked about and never recieve a refund.

      • Gravitywell.xYz@sh.itjust.works
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        20 hours ago

        They tried to fuck me on a return once and after a month of it sitting in limbo i filed and won a dispute though my card provider instead.

        Matter of fact i think it was over ram too, but it was over a year ago.

    • thejml@sh.itjust.works
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      21 hours ago

      This is my theory. The kind of stuff I buy there is all electronics manufactured in china/Asia anyway. I could buy it direct or from ali express, but Amazon shipping is hella cheap and fast and they actually do returns quickly and correctly.